The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Available in both the most recent and older generations of technology
- Full HP warranty, service and support options
- Apply for HP finance packages
- Over 80% are less than 12 months old or newer.
- Excellent value for your money
- Same performance with new products


HPE Certified Quality in Utica New York
Guaranteed to be as good as new. All products go through rigorous HPE Remanufacturing. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned to HP for a variety of reasons and then put through a rigorous remanufacturing and testing process to bring them back to "same as new" in terms of condition and performance.
What is the difference in HP Renew products from other remanufactured and refurbished products?
It is sometimes difficult to distinguish between HP Renew products from other remanufactured and refurbished equipment. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They have the same warranty and support options as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew gives you the same assurance as buying a new product but at a lower price.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Each enterprise product from the HP Renew collection is thoroughly tested to ensure they meet the same rigorous standards as new ones. Once confirmed, HP Renew products are fully covered under the original HP warranty. You will also find the latest software revisions and services as well as support options.
What is the difference in HP's "refurbished", and "certified refurbished", products? - HPE Full Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
When you purchase a remanufactured business product, there are several things to be aware of. These are some tips:
- You can buy directly from the manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- You should review the software and other support options. Is the license for the software valid? The latest firmware and the most current software versions will be included in the products. The service and support options available for HP Renew remanufactured Enterprise products are the same as those offered with new HP products. Also, the latest software revisions are installed.