Advantages For You
- Original HP quality.
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- Full HP Warranty, Service and Support Options
- HP Finance Packages available
- More than 80% of the items are older than 12 months, or brand new.
- Great value for the money
- Same performance with new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What exactly is "remanufactured?"
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These products are returned to HP by customers for various reasons. After being tested and put through a rigorous remanufacturing, they are "just as new" in terms performance and condition.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They are covered by the same warranty, and have the same service options, as new HP products. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference between HP's "refurbished" and "certified refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations Benefit Your Organization’s IT Budget and Helps The Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
When you purchase a remanufactured business product, there are several things to be aware of. Here are a few tips:
- Buy direct from the manufacturer - Make sure the product has been remanufactured as per the manufacturer's specifications. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- You should check the warranty. Does the seller stand behind the quality of remanufactured products it sells? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Examine the software, support, and service options. Can equipment be added to a service contract? Is the software legally licensed? What software version and firmware will the products have? The service and support options available for HP Renew remanufactured Enterprise products are the same as those offered with new HP products. Also, the latest software revisions are installed.