The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Full HP warranty, support and service options
- HP Finance Packages available
- More than 80% are newer than 12 months or even brand new
- Amazing value for money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products have the full backing of HP and are remanufactured according to new product standards. They carry the same warranty and service options as new HP products. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. It is unlikely that these products would be backed by the full manufacturer's warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
How are HP Renew products remanufactured
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Additionally, the HP Renew portfolio offers support and service options that are comparable to those offered by new HP products. The most recent software versions are also available.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should you look for in a remanufactured product?
When you purchase a remanufactured business product, there are several things to be aware of. These are some tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers who are looking to recover losses might refurbish products cheaply and resell them without any warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- Examine the warranty. Does your seller warrant the quality of its remanufactured items? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- You should review the software and other support options. Is the software legal? The latest firmware and the most current software versions will be included in the products. The service and support options available for HP Renew remanufactured Enterprise products are the same as those offered with new HP products. Also, the latest software revisions are installed.