Benefits for You
- Original HP quality & reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Service and support options available for full HP warranty
- Apply for HP finance packages
- Over 80% are less than 12 months old or newer.
- Great value for the money
- Same performance with new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE has strict quality standards that ensure that all remanufactured technology products meet the same high performance and reliability standards as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What is the difference between HP Renew products and other remanufactured or refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They are covered by the same warranty, and have the same service options, as new HP products. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. These products may not be covered under the manufacturer's warranty. A remanufactured HP Renew product offers the same security as a new product, but with a 15% discount on the new equivalent product.
How are HP Renew products remanufactured?
Remanufactured HP Renew items are fully restored to factory condition and performance. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. Additionally, the HP Renew portfolio offers support and service options that are comparable to those offered by new HP products. The most recent software versions are also available.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. These are some tips:
- You can buy directly from the manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- You should check the warranty. Does the seller stand behind the quality of remanufactured products it sells? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask about return policies - If for any reason, you are unsatisfied with your remanufactured product, HP provides a no questions asked return policy.
- Check the software, service, and support options - Can the equipment be added to your service contract? Is the software licensed legally? Are the products compatible with the most recent firmware? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.