The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Full HP warranty, service and support options
- Apply for HP finance packages
- More than 80 % are more than 12months old, and some even brand-new
- Great value for money
- Same performance as new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They are covered by the same warranty, and have the same service options, as new HP products. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
How can HP Renew products be remanufactured
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Each enterprise product from the HP Renew collection is thoroughly tested to ensure they meet the same rigorous standards as new ones. Once confirmed, HP Renew products are fully covered under the original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. Here are some tips.
- Buy direct from the manufacturer - Make sure the product has been remanufactured as per the manufacturer's specifications. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- Verify the warranty. Does the seller guarantee the quality and safety of its remanufactured goods? Remanufactured HP Renew products are covered under the full HP warranty. This is comparable to the HP Renew warranty for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the software legally licensed? Will the products come with the latest firmware and most current software revisions? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.