The Advantages of Being a Customer
- Original HP quality & reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Service and support options available for full HP warranty
- HP Finance Packages available
- More than 80 % are more than 12months old, and some even brand-new
- Amazing value for money
- Same performance as new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products undergo a complete HPE Remanufacturing, which includes stringent quality testing. This ensures that they meet HP Certified standards. HPE has strict quality standards that ensure that all remanufactured technology products meet the same high performance and reliability standards as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These products are returned to HP by customers for various reasons. After being tested and put through a rigorous remanufacturing, they are "just as new" in terms performance and condition.
What is the difference between HP Renew products and other remanufactured or refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They are covered by the same warranty, and have the same service options, as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. It is unlikely that these products would be backed by the full manufacturer's warranty. HP Renew allows you to have the same confidence as purchasing a new product.
How are HP Renew products remanufactured
Remanufactured HP Renew items are fully restored to factory condition and performance. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. You will also find the latest software revisions and services as well as support options.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. Here are some tips.
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- Verify the warranty. Does the seller guarantee the quality and safety of its remanufactured goods? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Examine the software, support, and service options. Can equipment be added to a service contract? Does the software have a legal license? Are the products compatible with the most recent firmware? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.