The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Latest and older generation technology available
- Full HP Warranty, Service and Support Options
- HP finance packages available
- More than 80% of the items are older than 12 months, or brand new.
- Excellent value for your money
- Same performance as for new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They have the same warranty and support options as new HP products. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew gives you the same assurance as buying a new product but at a lower price.
How are HP Renew products remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
Define What is HP's "certified" and "refurbished” products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations to Benefit Your Organization's IT Budget and Help the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
When you purchase a remanufactured business product, there are several things to be aware of. These are some tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the software legally licensed? Are the products compatible with the most recent firmware? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.