These are Your Advantages
- Original HP quality, reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- HP service and support options, including full warranty
- HP finance packages available
- More than 80% are newer than 12 months or even brand new
- Great value for the money
- Same performance as for new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. These products are returned to HP by customers for various reasons. After being tested and put through a rigorous remanufacturing, they are "just as new" in terms performance and condition.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products have the full backing of HP and are remanufactured according to new product standards. They come with the same warranty as new HP products and offer the same service options. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. These products may not be covered under the manufacturer's warranty. HP Renew allows you to have the same confidence as purchasing a new product.
How can HP Renew products be remanufactured
Remanufactured HP Renew product undergo rigorous testing to restore them to the original factory condition. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warrant
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look at when I purchase remanufactured merchandise?
When you purchase a remanufactured business product, there are several things to be aware of. Here are some helpful tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured HP Renew products are covered under the full HP warranty. This is comparable to the HP Renew warranty for new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the software legal? Do the products include the latest firmware, and the most recent software revisions? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.