The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Full HP Warranty, Service and Support Options
- Apply for HP finance packages
- More than 80% of the items are older than 12 months, or brand new.
- Excellent value for money
- Same performance as new products


HPE Certified Quality in Utica New York
Guaranteed to be as good as new. All products go through rigorous HPE Remanufacturing. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These products are returned to HP by customers for various reasons. After being tested and put through a rigorous remanufacturing, they are "just as new" in terms performance and condition.
What is the difference between HP Renew products and other remanufactured or refurbished products?
It is sometimes difficult to distinguish between HP Renew products from other remanufactured and refurbished equipment. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They offer the same warranty options and support as new HP product. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. It is unlikely that these products would be backed by the full manufacturer's warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
How are HP Renew products remanufactured?
Remanufactured HP Renew product undergo rigorous testing to restore them to the original factory condition. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
Define What is HP's "certified" and "refurbished” products? - Full HPE Warrant
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look at when I purchase remanufactured merchandise?
There are a number of things to keep in mind when you buy a remanufactured enterprise product. These are some tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- Examine the warranty. Does your seller warrant the quality of its remanufactured items? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about the return policy. HP will gladly accept returns without any questions.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the license for the software valid? Are the products compatible with the most recent firmware? HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.