Benefits for You
- Original HP quality and reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- Service and support options available for full HP warranty
- Apply for HP finance packages
- More than 80% are brand new or older than 12 month.
- Great value for money
- Same performance as new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE has strict quality standards that ensure that all remanufactured technology products meet the same high performance and reliability standards as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They have the same warranty and support options as new HP products. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. These products are unlikely to be covered by the manufacturer's full warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
What are the HP Renew products that can be remanufactured and remanufactured
Remanufactured HP Renew items are fully restored to factory condition and performance. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. Additionally, the HP Renew portfolio offers support and service options that are comparable to those offered by new HP products. The most recent software versions are also available.
What is the difference between HP's "refurbished" and "certified refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
There are a number of things to keep in mind when you buy a remanufactured enterprise product. Here are a few tips:
- You can buy directly from the manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Does the software have a legal license? Are the products compatible with the most recent firmware? HP Renew Enterprise Products are compatible with the same support and service options as new HP products. The latest software revisions, firmware upgrades and other updates are also installed.