Advantages For You
- Original HP quality and reliability
- Extensive product portfolio
- Technology available in the current and older generation
- Full HP warranty, support and service options
- HP finance packages apply
- More than 80% are newer than 12 months or even brand new
- Excellent value for your money
- Same performance with new products


HPE Certified Quality in Utica New York
Guaranteed to be as good as new. All products go through rigorous HPE Remanufacturing. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What is the difference between HP Renew products and other remanufactured or refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They offer the same warranty options and support as new HP product. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. These products will not be covered by the full manufacturer warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. These are some tips:
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about the return policy. HP will gladly accept returns without any questions.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the software licensed legally? Are the products compatible with the most recent firmware? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.