The Advantages of Being a Customer
- Original HP quality & reliability
- Extensive product portfolio
- Both the latest and older technology are available
- HP service and support options, including full warranty
- HP finance packages apply
- Over 80% are less than 12 months old or newer.
- Excellent value for your money
- Same performance as with new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products and other remanufactured or refurbished products?
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products have the full backing of HP and are remanufactured according to new product standards. They offer the same warranty options and support as new HP product. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew allows you to have the same confidence as purchasing a new product.
What are the HP Renew products that can be remanufactured and remanufactured
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each enterprise product from the HP Renew collection is thoroughly tested to ensure they meet the same rigorous standards as new ones. Once confirmed, HP Renew products are fully covered under the original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warrant
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
When you purchase a remanufactured business product, there are several things to be aware of. These are some tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the software licensed legally? Are the products compatible with the most recent firmware? HP Renew Enterprise Products are compatible with the same support and service options as new HP products. The latest software revisions, firmware upgrades and other updates are also installed.