Advantages For You
- Original HP quality, reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- HP service and support options, including full warranty
- HP Finance Packages available
- Over 80% are less than 12 months old or newer.
- Excellent value for your money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
Guaranteed to be as good as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE adheres to strict quality standards and ensures that remanufactured product meet the same level of performance and reliability as their new products.

Good for Business, Good for the Environment
What is "remanufactured"?
At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They have the same warranty and support options as new HP products. On the other hand, refurbished or used equipment not purchased from HP or HP resellers is generally not fully tested and or certified to meet like-new standards. These products are unlikely to be covered by the manufacturer's full warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
How can HP Renew products be remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warrant
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. These are some tips:
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers who are looking to recover losses might refurbish products cheaply and resell them without any warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- Examine the warranty. Does your seller warrant the quality of its remanufactured items? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the license for the software valid? What software version and firmware will the products have? HP Renew Enterprise Products are compatible with the same support and service options as new HP products. The latest software revisions, firmware upgrades and other updates are also installed.