Benefits for You
- Original HP quality & reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- Full HP Warranty, Service and Support Options
- HP Finance Packages available
- Over 80% are less than 12 months old or newer.
- Excellent value for your money
- Same performance as new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They come with the same warranty as new HP products and offer the same service options. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. These products will not be covered by the full manufacturer warranty. HP Renew allows you to have the same confidence as purchasing a new product.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should you look for in a remanufactured product?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. These are some tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask about return policies - If for any reason, you are unsatisfied with your remanufactured product, HP provides a no questions asked return policy.
- You should review the software and other support options. Is the software legally licensed? Are the products compatible with the most recent firmware? HP Renew Enterprise Products are compatible with the same support and service options as new HP products. The latest software revisions, firmware upgrades and other updates are also installed.