The Advantages of Being a Customer
- Original HP quality, reliability
- Extensive product portfolio
- Latest and older generation technology available
- Full HP warranty, service and support options
- HP finance packages apply
- More than 80% are newer than 12 months or even brand new
- Amazing value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What exactly is "remanufactured?"
HP offers a range of remanufactured solutions for almost all product lines. These include printers, business computers and high-end enterprise products. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They carry the same warranty and service options as new HP products. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. These products are unlikely to be covered by the manufacturer's full warranty. HP Renew gives you the same assurance as buying a new product but at a lower price.
How are HP Renew products remanufactured
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. You will also find the latest software revisions and services as well as support options.
What's the difference between HP "refurbished" and certified refurbished products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations Benefit Your Organization’s IT Budget and Helps The Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look at when I purchase remanufactured merchandise?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. Here are some tips.
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers who are looking to recover losses might refurbish products cheaply and resell them without any warranty or return policy. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured HP Renew products are covered under the full HP warranty. This is comparable to the HP Renew warranty for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Does the software have a legal license? Do the products include the latest firmware, and the most recent software revisions? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.