Advantages For You
- Original HP quality and reliability
- Extensive product portfolio
- Latest and older generation technology available
- Full HP warranty, support and service options
- HP Finance Packages available
- More than 80% are brand new or older than 12 month.
- Great value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What does it mean to "remanufacture"?
At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They carry the same warranty and service options as new HP products. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. These products will not be covered by the full manufacturer warranty. A remanufactured HP Renew product offers the same security as a new product, but with a 15% discount on the new equivalent product.
How are HP Renew products remanufactured?
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are a number of things to keep in mind when you buy a remanufactured enterprise product. These are some tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- Examine the warranty. Does your seller warrant the quality of its remanufactured items? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the license for the software valid? Will the products come with the latest firmware and most current software revisions? HP Renew Enterprise Products are compatible with the same support and service options as new HP products. The latest software revisions, firmware upgrades and other updates are also installed.