Advantages For You
- Original HP quality and reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- Full HP warranty, support and service options
- HP finance packages available
- More than 80% are brand new or older than 12 month.
- Excellent value for money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE adheres to strict quality standards and ensures that remanufactured product meet the same level of performance and reliability as their new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These products are returned to HP by customers for various reasons. After being tested and put through a rigorous remanufacturing, they are "just as new" in terms performance and condition.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It is sometimes difficult to distinguish between HP Renew products from other remanufactured and refurbished equipment. HP Renew products have the full backing of HP and are remanufactured according to new product standards. They offer the same warranty options and support as new HP product. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. These products may not be covered under the manufacturer's warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
How are HP Renew products remanufactured?
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
There are many things to consider when buying a remanufactured item for your business. Here are a few tips:
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask about return policies - If for any reason, you are unsatisfied with your remanufactured product, HP provides a no questions asked return policy.
- Examine the software, support, and service options. Can equipment be added to a service contract? Does the software have a legal license? The latest firmware and the most current software versions will be included in the products. HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.