The Advantages of Being a Customer
- Original HP quality, reliability
- Extensive product portfolio
- Technology available in the current and older generation
- Full HP warranty, support and service options
- HP finance packages available
- More than 80 % are more than 12months old, and some even brand-new
- Excellent value for your money
- Same performance as with new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products undergo a complete HPE Remanufacturing, which includes stringent quality testing. This ensures that they meet HP Certified standards. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What exactly is "remanufactured?"
HP offers a range of remanufactured solutions for almost all product lines. These include printers, business computers and high-end enterprise products. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
It is sometimes difficult to distinguish between HP Renew products from other remanufactured and refurbished equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They carry the same warranty and service options as new HP products. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew gives you the same assurance as buying a new product but at a lower price.
How are HP Renew products remanufactured?
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What's the difference between HP "refurbished" and certified refurbished products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
When you purchase a remanufactured business product, there are several things to be aware of. Here are some tips.
- You can buy directly from the manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured products for enterprise in the HP Renew portfolio have the same warranty as new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Examine the software, support, and service options. Can equipment be added to a service contract? Is the software legally licensed? Do the products include the latest firmware, and the most recent software revisions? HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.