The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- Full HP Warranty, Service and Support Options
- HP finance packages available
- More than 80% are brand new or older than 12 month.
- Great value for money
- Same performance as for new products

HPE Certified Quality in Ithaca New York
You can be sure that your product will perform as well as new. All products go through rigorous HPE Remanufacturing. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned to HP for a variety of reasons and then put through a rigorous remanufacturing and testing process to bring them back to "same as new" in terms of condition and performance.
What is the difference in HP Renew products from other remanufactured and refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products include full support from HP. Remanufactured to the same standards as new products, HP Renew products also have HP's backing. They have the same warranty and support options as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. It is unlikely that these products would be backed by the full manufacturer's warranty. HP Renew gives you the same assurance as buying a new product but at a lower price.
How are HP Renew products remanufactured
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What's the difference between HP "refurbished" and certified refurbished products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. These are some tips:
- You can buy directly from the manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Examine the software, support, and service options. Can equipment be added to a service contract? Is the software licensed legally? Are the products compatible with the most recent firmware? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.