Benefits for You
- Original HP quality & reliability
- Extensive product portfolio
- Latest and older generation technology available
- HP service and support options, including full warranty
- HP finance packages available
- Over 80% are less than 12 months old or newer.
- Excellent value for your money
- Same performance as for new products

HPE Certified Quality in Pittsfield Massachusetts
It is guaranteed to be as good or better than new. All products go through rigorous HPE Remanufacturing. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They carry the same warranty and service options as new HP products. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew allows you to have the same confidence as purchasing a new product.
How are HP Renew products remanufactured?
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Each enterprise product from the HP Renew collection is thoroughly tested to ensure they meet the same rigorous standards as new ones. Once confirmed, HP Renew products are fully covered under the original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. Here are some helpful tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the license for the software valid? Will the products come with the latest firmware and most current software revisions? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.