The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Available in both the most recent and older generations of technology
- Full HP warranty, service and support options
- Apply for HP finance packages
- More than 80% are brand new or older than 12 month.
- Amazing value for money
- Same performance as for new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products go through rigorous HPE Remanufacturing. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the difference between HP Renew products and other remanufactured or refurbished products?
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They are covered by the same warranty, and have the same service options, as new HP products. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. These products will not be covered by the full manufacturer warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
How are HP Renew products remanufactured?
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are many things to consider when buying a remanufactured item for your business. Here are some helpful tips:
- Buy direct from the manufacturer - Make sure the product has been remanufactured as per the manufacturer's specifications. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask about return policies - If for any reason, you are unsatisfied with your remanufactured product, HP provides a no questions asked return policy.
- You should review the software and other support options. Does the software have a legal license? Do the products include the latest firmware, and the most recent software revisions? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.