Benefits for You
- Original HP quality and reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- Service and support options available for full HP warranty
- HP Finance Packages available
- More than 80% are newer than 12 months or even brand new
- Great value for the money
- Same performance as new products


HPE Certified Quality in Utica New York
Guaranteed to be as good as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE adheres to strict quality standards and ensures that remanufactured product meet the same level of performance and reliability as their new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a complete remanufacturing solution for all product lines. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It is difficult to know the difference between HP Renew and other remanufactured, or refurbished products. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They have the same warranty and support options as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. These products will not be covered by the full manufacturer warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew product undergo rigorous testing to restore them to the original factory condition. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. Here are some tips.
- Buy direct from the manufacturer - Make sure the product has been remanufactured as per the manufacturer's specifications. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- You should check the warranty. Does the seller stand behind the quality of remanufactured products it sells? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Examine the software, support, and service options. Can equipment be added to a service contract? Is the software legal? Will the products come with the latest firmware and most current software revisions? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.