Advantages For You
- Original HP quality and reliability
- Extensive product portfolio
- Both the latest and older technology are available
- HP service and support options, including full warranty
- HP finance packages available
- More than 80 % are more than 12months old, and some even brand-new
- Great value for money
- Same performance as new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE has strict quality standards that ensure that all remanufactured technology products meet the same high performance and reliability standards as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These are products that have been returned to HP for a variety of reasons and then put through a rigorous remanufacturing and testing process to bring them back to "same as new" in terms of condition and performance.
What is the difference between HP Renew products and other remanufactured or refurbished products?
It is sometimes difficult to distinguish between HP Renew products from other remanufactured and refurbished equipment. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They have the same warranty and support options as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. It is unlikely that these products will be covered by the manufacturer’s full warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference between HP's "refurbished" and "certified refurbished" products? - Full HPE warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should you look for in a remanufactured product?
There are many things to consider when buying a remanufactured item for your business. Here are some helpful tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- Verify the warranty. Does the seller guarantee the quality and safety of its remanufactured goods? Remanufactured products for enterprise in the HP Renew portfolio have the same warranty as new products.
- Ask about return policies - If for any reason, you are unsatisfied with your remanufactured product, HP provides a no questions asked return policy.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the software licensed legally? What software version and firmware will the products have? HP Renew Enterprise Products are compatible with the same support and service options as new HP products. The latest software revisions, firmware upgrades and other updates are also installed.