The Advantages of Being a Customer
- Original HP quality & reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Full HP warranty, support and service options
- HP finance packages available
- More than 80 % are more than 12months old, and some even brand-new
- Amazing value for money
- Same performance as new products


HPE Certified Quality in Utica New York
As good as new. All products go through rigorous HPE Remanufacturing. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a range of remanufactured solutions for almost all product lines. These include printers, business computers and high-end enterprise products. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the main difference between HP Renew and other remanufactured, refurbished products.
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They are covered by the same warranty, and have the same service options, as new HP products. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. It is unlikely that these products would be backed by the full manufacturer's warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew items are fully restored to factory condition and performance. Each enterprise product from the HP Renew collection is thoroughly tested to ensure they meet the same rigorous standards as new ones. Once confirmed, HP Renew products are fully covered under the original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference between HP's "refurbished" and "certified refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations Benefit Your Organization’s IT Budget and Helps The Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. Here are a few tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. A direct purchase from an HP dealer guarantees that the product has been remanufactured, tested and meets strict HP standards.
- You should check the warranty. Does the seller stand behind the quality of remanufactured products it sells? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- You should review the software and other support options. Does the software have a legal license? Will the products come with the latest firmware and most current software revisions? The service and support options available for HP Renew remanufactured Enterprise products are the same as those offered with new HP products. Also, the latest software revisions are installed.