The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Technology available in the current and older generation
- Service and support options available for full HP warranty
- Apply for HP finance packages
- More than 80% are brand new or older than 12 month.
- Excellent value for money
- Same performance as for new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE adheres to strict quality standards and ensures that remanufactured product meet the same level of performance and reliability as their new products.

Good for Business, Good for the Environment
What exactly is "remanufactured?"
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference in HP Renew products from other remanufactured and refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They come with the same warranty as new HP products and offer the same service options. On the other hand, refurbished or used equipment not purchased from HP or HP resellers is generally not fully tested and or certified to meet like-new standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
How are HP Renew products remanufactured
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. Here are a few tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers who are looking to recover losses might refurbish products cheaply and resell them without any warranty or return policy. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- You should check the warranty. Does the seller stand behind the quality of remanufactured products it sells? Remanufactured products for enterprise in the HP Renew portfolio have the same warranty as new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Examine the software, support, and service options. Can equipment be added to a service contract? Is the software legal? Will the products come with the latest firmware and most current software revisions? HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.