The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Latest and older generation technology available
- Full HP Warranty, Service and Support Options
- HP finance packages available
- Over 80% are less than 12 months old or newer.
- Great value for money
- Same performance with new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE adheres to strict quality standards and ensures that remanufactured product meet the same level of performance and reliability as their new products.

Good for Business, Good for the Environment
What exactly is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products and other remanufactured or refurbished products?
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They offer the same warranty options and support as new HP product. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. It is unlikely that these products would be backed by the full manufacturer's warranty. HP Renew allows you to have the same confidence as purchasing a new product.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Each enterprise product from the HP Renew collection is thoroughly tested to ensure they meet the same rigorous standards as new ones. Once confirmed, HP Renew products are fully covered under the original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference between HP's "certified refurbished" and "refurbished" products? - HPE Full Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. Here are a few tips:
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- Examine the warranty. Does your seller warrant the quality of its remanufactured items? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about the return policy. HP will gladly accept returns without any questions.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the software legal? Will the products come with the latest firmware and most current software revisions? HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.