The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Technology available in the current and older generation
- HP service and support options, including full warranty
- HP finance packages apply
- More than 80 % are more than 12months old, and some even brand-new
- Amazing value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products go through rigorous HPE Remanufacturing. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products and other remanufactured or refurbished products?
It is difficult to know the difference between HP Renew and other remanufactured, or refurbished products. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They carry the same warranty and service options as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. These products may not be covered under the manufacturer's warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
How are HP Renew products remanufactured?
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each enterprise product from the HP Renew collection is thoroughly tested to ensure they meet the same rigorous standards as new ones. Once confirmed, HP Renew products are fully covered under the original HP warranty. You will also find the latest software revisions and services as well as support options.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
When you purchase a remanufactured business product, there are several things to be aware of. Here are some tips.
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. Buying directly from an authorised HP dealer ensures that your product has been remanufactured and tested to meet stringent HP standards.
- Examine the warranty. Does your seller warrant the quality of its remanufactured items? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Examine the software, support, and service options. Can equipment be added to a service contract? Does the software have a legal license? The latest firmware and the most current software versions will be included in the products. HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.