The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Available in both the most recent and older generations of technology
- Full HP warranty, service and support options
- HP finance packages apply
- Over 80% are less than 12 months old or newer.
- Great value for money
- Same performance as new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products go through rigorous HPE Remanufacturing. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products include full support from HP. Remanufactured to the same standards as new products, HP Renew products also have HP's backing. They have the same warranty and support options as new HP products. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. These products will not be covered by the full manufacturer warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. You will also find the latest software revisions and services as well as support options.
What's the difference between HP "refurbished" and certified refurbished products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should you look for in a remanufactured product?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. These are some tips:
- You can buy directly from the manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the license for the software valid? What software version and firmware will the products have? The service and support options available for HP Renew remanufactured Enterprise products are the same as those offered with new HP products. Also, the latest software revisions are installed.