The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Technology available in the current and older generation
- Service and support options available for full HP warranty
- HP finance packages available
- More than 80% of the items are older than 12 months, or brand new.
- Amazing value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE adheres to strict quality standards and ensures that remanufactured product meet the same level of performance and reliability as their new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned to HP for a variety of reasons and then put through a rigorous remanufacturing and testing process to bring them back to "same as new" in terms of condition and performance.
What is the difference in HP Renew products from other remanufactured and refurbished products?
It is sometimes difficult to distinguish between HP Renew products from other remanufactured and refurbished equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They carry the same warranty and service options as new HP products. On the other hand, refurbished or used equipment not purchased from HP or HP resellers is generally not fully tested and or certified to meet like-new standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. A remanufactured HP Renew product offers the same security as a new product, but with a 15% discount on the new equivalent product.
How are HP Renew products remanufactured?
Remanufactured HP Renew items are fully restored to factory condition and performance. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - HPE Full Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. Here are some helpful tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. Buying directly from an authorised HP dealer ensures that your product has been remanufactured and tested to meet stringent HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the software licensed legally? Are the products compatible with the most recent firmware? The service and support options available for HP Renew remanufactured Enterprise products are the same as those offered with new HP products. Also, the latest software revisions are installed.