The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Latest and older generation technology available
- Full HP warranty, support and service options
- HP finance packages apply
- More than 80 % are more than 12months old, and some even brand-new
- Amazing value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products go through a rigorous HPE Remanufacturing process and are subject to stringent quality control. HPE has strict quality standards that ensure that all remanufactured technology products meet the same high performance and reliability standards as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the difference in HP Renew products from other remanufactured and refurbished products?
It is difficult to know the difference between HP Renew and other remanufactured, or refurbished products. HP Renew products include full support from HP. Remanufactured to the same standards as new products, HP Renew products also have HP's backing. They come with the same warranty as new HP products and offer the same service options. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. These products may not be covered under the manufacturer's warranty. A remanufactured HP Renew product offers the same security as a new product, but with a 15% discount on the new equivalent product.
How are HP Renew products remanufactured
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations to Benefit Your Organization's IT Budget and Help the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. Here are some helpful tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- Verify the warranty. Does the seller guarantee the quality and safety of its remanufactured goods? Remanufactured Enterprise Products in the HP Renew Portfolio are covered by the original HP warranty. This warranty is the same as that provided for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Examine the software, support, and service options. Can equipment be added to a service contract? Is the software licensed legally? The latest firmware and the most current software versions will be included in the products. HP Renew Enterprise Products are compatible with the same support and service options as new HP products. The latest software revisions, firmware upgrades and other updates are also installed.