Advantages For You
- Original HP quality & reliability
- Extensive product portfolio
- Available in both the most recent and older generations of technology
- Full HP warranty, support and service options
- HP Finance Packages available
- More than 80% are newer than 12 months or even brand new
- Great value for the money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products go through rigorous HPE Remanufacturing. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It is difficult to know the difference between HP Renew and other remanufactured, or refurbished products. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They are covered by the same warranty, and have the same service options, as new HP products. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
How can HP Renew products be remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warrant
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
When you purchase a remanufactured business product, there are several things to be aware of. Here are a few tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- Verify the warranty. Does the seller guarantee the quality and safety of its remanufactured goods? Remanufactured products for enterprise in the HP Renew portfolio have the same warranty as new products.
- Ask HP about the return policy. HP will gladly accept returns without any questions.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Is the software licensed legally? Do the products include the latest firmware, and the most recent software revisions? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.