The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Available in both the most recent and older generations of technology
- HP service and support options, including full warranty
- HP finance packages available
- More than 80% are brand new or older than 12 month.
- Great value for money
- Same performance as new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE has strict quality standards that ensure that all remanufactured technology products meet the same high performance and reliability standards as new products.

Good for Business, Good for the Environment
What does it mean to "remanufacture"?
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They carry the same warranty and service options as new HP products. The downside is that refurbished or used equipment, not purchased through HP or HP resellers, isn't always fully tested and/or certified to meet new standards. These products may not be covered under the manufacturer's warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
What are the HP Renew products that can be remanufactured and remanufactured
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. Additionally, the HP Renew portfolio offers support and service options that are comparable to those offered by new HP products. The most recent software versions are also available.
What's the difference between HP "refurbished" and certified refurbished products? - Full HPE Warrant
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
When you purchase a remanufactured business product, there are several things to be aware of. Here are some helpful tips:
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the software legally licensed? Are the products compatible with the most recent firmware? HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.