The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Technology available in the current and older generation
- Full HP Warranty, Service and Support Options
- HP finance packages apply
- More than 80 % are more than 12months old, and some even brand-new
- Great value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
Guaranteed to be as good as new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE adheres to strict quality standards and ensures that remanufactured product meet the same level of performance and reliability as their new products.

Good for Business, Good for the Environment
What is "remanufactured"?
At HP, a remanufactured solution is offered on just about all product lines from printers to business PCs to high end enterprise products. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the difference in HP Renew products from other remanufactured and refurbished products?
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They offer the same warranty options and support as new HP product. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew allows you to have the same confidence as purchasing a new product.
How can HP Renew products be remanufactured
Remanufactured HP Renew product undergo rigorous testing to restore them to the original factory condition. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
Define What is HP's "certified" and "refurbished” products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations That Benefit Your Organization's IT Budget and Helps the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look for when I buy remanufactured products?
When you purchase a remanufactured business product, there are several things to be aware of. Here are a few tips:
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured products for enterprise in the HP Renew portfolio have the same warranty as new products.
- Ask about return policies - If for any reason, you are unsatisfied with your remanufactured product, HP provides a no questions asked return policy.
- You should review the software and other support options. Does the software have a legal license? Do the products include the latest firmware, and the most recent software revisions? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.