The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Full HP warranty, service and support options
- Apply for HP finance packages
- More than 80 % are more than 12months old, and some even brand-new
- Excellent value for money
- Same performance as new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It is sometimes difficult to distinguish between HP Renew products from other remanufactured and refurbished equipment. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They carry the same warranty and service options as new HP products. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
How are HP Renew products remanufactured
Remanufactured HP Renew product undergo rigorous testing to restore them to the original factory condition. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are a number of things to keep in mind when you buy a remanufactured enterprise product. These are some tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the software licensed legally? Will the products come with the latest firmware and most current software revisions? HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.