The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Latest and older generation technology available
- HP service and support options, including full warranty
- HP finance packages available
- More than 80 % are more than 12months old, and some even brand-new
- Excellent value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products undergo a complete HPE Remanufacturing, which includes stringent quality testing. This ensures that they meet HP Certified standards. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They carry the same warranty and service options as new HP products. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. It is unlikely that these products will be covered by the manufacturer’s full warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
How can HP Renew products be remanufactured
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. Additionally, the HP Renew portfolio offers support and service options that are comparable to those offered by new HP products. The most recent software versions are also available.
What's the difference between HP "refurbished" and certified refurbished products? - HPE Full Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are many things to consider when buying a remanufactured item for your business. Here are some helpful tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers seeking to recover losses may refurbish a product and resell it with no warranty or return policy. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Does the software have a legal license? The latest firmware and the most current software versions will be included in the products. The service and support options available for HP Renew remanufactured Enterprise products are the same as those offered with new HP products. Also, the latest software revisions are installed.