The Advantages of Being a Customer
- Original HP quality & reliability
- Extensive product portfolio
- Both the latest and older technology are available
- Full HP Warranty, Service and Support Options
- HP finance packages available
- Over 80% are less than 12 months old or newer.
- Great value for money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products go through rigorous HPE Remanufacturing. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What does it mean to "remanufacture"?
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
It is difficult to know the difference between HP Renew and other remanufactured, or refurbished products. HP Renew products are fully backed by HP, and have been remanufactured to be equivalent to new product standards. They have the same warranty and support options as new HP products. On the other hand, refurbished or used equipment not purchased from HP or HP resellers is generally not fully tested and or certified to meet like-new standards. These products are unlikely to be covered by the manufacturer's full warranty. A remanufactured HP Renew product offers the same security as a new product, but with a 15% discount on the new equivalent product.
How can HP Renew products be remanufactured
Remanufactured HP Renew products are restored to their factory condition and performance using a stringent process. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What is the difference between HP's "refurbished" and "certified refurbished" products? - HPE Full Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should you look for in a remanufactured product?
When purchasing a remanufactured product for your enterprise, there are many things you should keep in mind. Here are some tips.
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured HP Renew products are covered under the full HP warranty. This is comparable to the HP Renew warranty for new products.
- Ask HP about the return policy. HP will gladly accept returns without any questions.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Does the software have a legal license? What software version and firmware will the products have? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.