The Advantages of Being a Customer
- Original HP quality & reliability
- Extensive product portfolio
- Both the latest and older technology are available
- HP service and support options, including full warranty
- Apply for HP finance packages
- More than 80% are newer than 12 months or even brand new
- Excellent value for your money
- Same performance as new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products undergo complete HPE Remanufacturing and stringent quality testing process, fully restoring them to meet HP Certified standards. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What does it mean to "remanufacture"?
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These products have been returned by HP for various reasons. They are then subject to a rigorous remanufacturing process and testing to ensure that they perform as well as possible.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They come with the same warranty as new HP products and offer the same service options. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. It is unlikely that these products would be backed by the full manufacturer's warranty. A remanufactured HP Renew product offers the same security as a new product, but with a 15% discount on the new equivalent product.
What are the HP Renew products that can be remanufactured and remanufactured
Remanufactured HP Renew product undergo rigorous testing to restore them to the original factory condition. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
There are a number of things to keep in mind when you buy a remanufactured enterprise product. Here are some helpful tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the software licensed legally? The latest firmware and the most current software versions will be included in the products. HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.