The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Latest and older generation technology available
- Full HP warranty, service and support options
- HP finance packages apply
- More than 80% are newer than 12 months or even brand new
- Great value for the money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
As good as new. All products go through a rigorous HPE Remanufacturing process and are subject to stringent quality control. HPE is committed to ensuring that remanufactured products are as reliable and perform the same as new products.

Good for Business, Good for the Environment
What does it mean to "remanufacture"?
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products and other remanufactured or refurbished products?
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products come fully supported by HP. They have been remanufactured so that they are equivalent to new product standards. They have the same warranty and support options as new HP products. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. These products are unlikely to be covered by the manufacturer's full warranty. HP Renew gives you the same assurance as buying a new product but at a lower price.
How are HP Renew products remanufactured?
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. You will also find the latest software revisions and services as well as support options.
What's the difference between HP "refurbished" and certified refurbished products? - HPE Full Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should you look for in a remanufactured product?
When you purchase a remanufactured business product, there are several things to be aware of. Here are a few tips:
- Buy directly from the manufacturer - Be sure your product has been remanufactured by the original manufacturer. Brokers looking to recoup losses may refurbish a product cheaply and resell it without an adequate warranty or return policy. You can be sure that your product was remanufactured by an authorized HP dealer and has been tested to comply with strict HP standards.
- Verify the warranty. Does the seller guarantee the quality and safety of its remanufactured goods? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Review the software, the service and the support options. Can you add the equipment to your service agreement? Is the license for the software valid? Will the products come with the latest firmware and most current software revisions? HP Renew remanufactured products for enterprise are identical to new HP products. All software revisions have been updated and support options are available.