Benefits for You
- Original HP quality and reliability
- Extensive product portfolio
- Technology of the latest and oldest generation is available
- Full HP warranty, service and support options
- HP finance packages available
- More than 80% of the items are older than 12 months, or brand new.
- Excellent value for your money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products go through rigorous HPE Remanufacturing. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned from HP for a variety reasons. Then they go through rigorous testing and remanufacturing to make sure they perform and look the same as new.
What is the difference between HP Renew products, and other remanufactured/refurbished products?
It is often difficult to discern the distinction between HP Renew product and other remanufactured/refurbished equipment. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They carry the same warranty and service options as new HP products. On the other hand, refurbished or used equipment not purchased from HP or HP resellers is generally not fully tested and or certified to meet like-new standards. These products may not be covered under the manufacturer's warranty. HP Renew gives you the same assurance as buying a new product but at a lower price.
What are the HP Renew products that can be remanufactured and remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each enterprise product in HP Renew is tested rigorously to ensure that they meet the same high standards as new products. After verification, HP Renew products come with the original HP warranty. Service and support options for the HP Renew products are identical to new HP products. Additionally, the most current software versions are installed.
What's the difference between HP "refurbished" and certified refurbished products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations Benefit Your Organization’s IT Budget and Helps The Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
There are a number of things to keep in mind when you buy a remanufactured enterprise product. Here are some helpful tips:
- Purchase directly from the manufacturer. Make sure that the product has been remanufactured and inspected by the original manufacturer. Brokers who are looking to recover losses might refurbish products cheaply and resell them without any warranty or return policy. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured products for enterprise in the HP Renew portfolio have the same warranty as new products.
- Ask HP about HP's return policies. HP provides a free return policy if you are dissatisfied with your remanufactured products for any reason.
- Examine the software, support, and service options. Can equipment be added to a service contract? Is the license for the software valid? Will the products come with the latest firmware and most current software revisions? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.