The Advantages of Being a Customer
- Original HP quality.
- Extensive product portfolio
- Available in both the most recent and older generations of technology
- Service and support options available for full HP warranty
- HP finance packages available
- More than 80% are brand new or older than 12 month.
- Great value for money
- Same performance with new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products go through a rigorous HPE Remanufacturing process and are subject to stringent quality control. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What exactly is "remanufactured?"
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These products are returned to HP by customers for various reasons. After being tested and put through a rigorous remanufacturing, they are "just as new" in terms performance and condition.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
It is difficult to know the difference between HP Renew and other remanufactured, or refurbished products. HP Renew products include full support from HP. Remanufactured to the same standards as new products, HP Renew products also have HP's backing. They carry the same warranty and service options as new HP products. Refurbished or used equipment purchased from HP and HP resellers are not usually fully tested or certified to meet the same quality standards. These products may not be covered under the manufacturer's warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
How are HP Renew products remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Every enterprise product in the HP Renew portfolio is thoroughly tested to ensure that it meets the same stringent standards as new products, and once verified, the HP Renew are backed by the full original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
Define What is HP's "certified" and "refurbished” products? - HPE Full Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations to Benefit Your Organization's IT Budget and Help the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I be looking for when purchasing remanufactured goods?
There are a number of things to keep in mind when you buy a remanufactured enterprise product. Here are some tips.
- Buy direct from the manufacturer - Make sure the product has been remanufactured as per the manufacturer's specifications. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. An authorized HP dealer can ensure that your product has been remanufactured in accordance with HP standards.
- Check the warranty - Does your seller guarantee the quality of its remanufactured products? Remanufactured products for enterprise in the HP Renew portfolio have the same warranty as new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- You should review the software and other support options. Is the software legally licensed? What software version and firmware will the products have? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.