Benefits for You
- Original HP quality & reliability
- Extensive product portfolio
- Technology available in the current and older generation
- Full HP Warranty, Service and Support Options
- HP finance packages available
- More than 80% are newer than 12 months or even brand new
- Great value for money
- Same performance as new products


HPE Certified Quality in Utica New York
All products are guaranteed to be as great as new. All products go through rigorous HPE Remanufacturing. HPE maintains high quality standards across its entire technology portfolio and ensures that remanufactured items offer the same reliability and performance as new products.

Good for Business, Good for the Environment
What is "remanufactured?"
HP offers a remanufactured solution on almost all product lines, from printers to high-end enterprise products to business PCs. These are products returned to HP because of a variety factors. After that, the product is subject to rigorous remanufacturing/testing to ensure they return to their original condition and performance.
What is the difference in HP Renew products from other remanufactured and refurbished products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products include full support from HP. Remanufactured to the same standards as new products, HP Renew products also have HP's backing. They have the same warranty and support options as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. It is unlikely that these products will be covered by the manufacturer’s full warranty. Purchasing a remanufactured product from HP Renew offers the same peace of mind provided with a new product with a discount that is at least 15% off the equivalent new product price.
What is the process of HP Renew products being remanufactured
Remanufactured HP Renew items are fully restored to factory condition and performance. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What is the difference between HP's "certified refurbished" and "refurbished" products? - Full HPE Warrant
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Innovative Solutions from HP that Benefit Your Organization's IT Budget, and the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
There are many things that you need to remember when purchasing a remanufactured Enterprise product. Here are some tips.
- You can buy directly from the manufacturer. Brokers may resell a product to make a profit and then sell it again without a return policy or warranty. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- You should check the warranty. Does the seller stand behind the quality of remanufactured products it sells? Remanufactured HP Renew products are covered under the full HP warranty. This is comparable to the HP Renew warranty for new products.
- Ask HP about the return policy. HP will gladly accept returns without any questions.
- Check the software, service, and support options - Can the equipment be added to your service contract? Is the software legal? What software version and firmware will the products have? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.