The Advantages of Being a Customer
- Original HP quality and reliability
- Extensive product portfolio
- Latest and older generation technology available
- Full HP warranty, support and service options
- HP finance packages available
- More than 80% are brand new or older than 12 month.
- Excellent value for money
- Same performance as when you use new products


HPE Certified Quality in Utica New York
It is guaranteed to be as good or better than new. All products are subject to rigorous quality testing and HPE Remanufacturing. HPE sets strict quality standards for it's entire technology portfolio, and ensures that remanufactured products offer the same performance and reliability as new products.

Good for Business, Good for the Environment
What does it mean to "remanufacture"?
HP offers a remanufactured option on nearly all product lines. This includes printers, business PCs and high end enterprise products. These products are returned to HP by customers for various reasons. After being tested and put through a rigorous remanufacturing, they are "just as new" in terms performance and condition.
What's the difference between HP Renew products versus other refurbished or remanufactured products?
The distinction between HP Renew products and other remanufactured or refurbished equipment is not always obvious. HP Renew products are fully supported by HP. Remanufactured to meet new product standards, they have been upgraded to match the original specifications. They carry the same warranty and service options as new HP products. However, refurbished equipment that was not purchased directly from HP or HP resellers may not have been fully tested or certified to conform with the same standards as new equipment. These products will not be covered by the full manufacturer warranty. HP Renew provides the same level of security as new products, with a minimum 15% discount.
How are HP Renew products remanufactured?
Remanufactured HP Renew Products are subject to a rigorous inspection to ensure they return to factory conditions and perform as intended. Each enterprise product within the HP Renew portfolio has been thoroughly tested to ensure it meets the exact same standards as the new products. Once validated, HP Renew are covered by the full original HP warranty. Additional support options and service options are available for new HP products, and the most recent software revisions are included.
What's the difference between HP "refurbished" and certified refurbished products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations to Benefit Your Organization's IT Budget and Help the Environment
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
When you purchase a remanufactured business product, there are several things to be aware of. These are some tips:
- Buy direct from the manufacturer - Make sure the product has been remanufactured as per the manufacturer's specifications. Brokers trying to recoup their losses may refurbish the product at a low price and resell it without providing a warranty or return policy. Directly purchasing from an HP dealer will ensure that your product is remanufactured to strict HP standards.
- Verify the warranty. Does the seller guarantee the quality and safety of its remanufactured goods? Remanufactured HP Renew enterprise products are covered by the same HP warranty that is offered for new products.
- Ask HP about return policies. HP offers a 100% satisfaction guarantee if you are unhappy with the product.
- Verify the software, services, and support options. Is the equipment allowed to be added on to your service contract. Does the software have a legal license? What software version and firmware will the products have? HP Renew enterprise products come with the same service and support options as new HP products. They also include the most recent software revisions and firmware updates.