The Advantages of Being a Customer
- Original HP quality & reliability
- Extensive product portfolio
- Available in both the most recent and older generations of technology
- HP service and support options, including full warranty
- HP finance packages available
- Over 80% are less than 12 months old or newer.
- Amazing value for money
- Same performance as with new products


HPE Certified Quality in Utica New York
You can be sure that your product will perform as well as new. All products undergo a complete HPE Remanufacturing, which includes stringent quality testing. This ensures that they meet HP Certified standards. HPE has strict quality standards that ensure that all remanufactured technology products meet the same high performance and reliability standards as new products.

Good for Business, Good for the Environment
What is "remanufactured"?
HP offers a complete remanufacturing solution for all product lines. These are products that have been returned to HP for a variety of reasons and then put through a rigorous remanufacturing and testing process to bring them back to "same as new" in terms of condition and performance.
What is the main difference between HP Renew and other remanufactured, refurbished products.
It can be difficult to tell the difference between HP Renew products, and other remanufactured equipment. HP Renew products have the full backing of HP and are remanufactured according to new product standards. They are covered by the same warranty, and have the same service options, as new HP products. However, refurbished or used equipment that is not purchased from HP or HP Resellers is not generally fully tested and certified to meet similar-new standards. These products will not be covered by the full manufacturer warranty. HP Renew allows you to have the same confidence as purchasing a new product.
What are the HP Renew products that can be remanufactured and remanufactured
Remanufactured HP Renew products undergo a rigorous process to completely restore them to their original factory condition and performance. Each product in the HP Renew range is rigorously tested to ensure it meets the same standards as new products. Once verified, HP Renew products are covered by the original HP warranty. In addition, service and support options are equivalent to that offered with new HP products and the most current software revisions are also installed.
What is the difference in HP's "refurbished", and "certified refurbished", products? - Full HPE Warranty
HPE Renew products are covered by the same-as-new full HPE warranty - the same warranty offered with new HPE products. Additional service and support options are available to complement the original HPE product warranty. Once HPE, always HPE. Guaranteed to be as good as new. All products undergo complete HPE remanufacturing and stringent quality testing process, fully restoring them to meet HP certified standards. HPE sets strict quality standards for its entire technology portfolio and ensures that remanufactured products offer the same performance and reliability as new products.
Savvy HP Innovations that Benefit Your Organization's IT budget and Help Save the Planet
HP uses our repair and remanufacturing programs to help extend the life of IT hardware, reduce environmental impact, and make IT equipment available to more people. When a customer’s strict IT budget prohibits the purchase of new technologies, or the company needs previous-generation equipment, remanufactured HP products provide a good solution. There are many sources of remanufactured products, including customer returns and cancellations, demo and trial units, inventory backlogs, products damaged in transit, and lease returns. These products have been carefully inspected, refurbished or remanufactured, and reboxed to provide high-quality, low-cost solutions with HP’s limited warranty.
What should I look out for when buying remanufactured items?
When you purchase a remanufactured business product, there are several things to be aware of. Here are some tips.
- Directly from the manufacturer. Ensure that your product was remanufactured at the original manufacturer. Brokers who are looking to recover losses might refurbish products cheaply and resell them without any warranty or return policy. Buying directly from an authorised HP dealer ensures that your product has been remanufactured and tested to meet stringent HP standards.
- The warranty should be checked - Does the seller guarantee the product's quality? Remanufactured enterprise products in the HP Renew portfolio are covered by the full original HP warranty, which is equivalent to that offered with new products.
- Ask HP about their return policies. If you are not satisfied with your remanufactured item for any reason HP offers a return policy without questions.
- Check the software, service, and support options - Can the equipment be added to your service contract? Does the software have a legal license? Do the products include the latest firmware, and the most recent software revisions? Service and support options for HP Renew remanufactured enterprise products are equivalent to those offered with new HP products and the most current software revisions and firmware upgrades are installed.